GRIJALVO, M.; ELIOPOULOS, M. F.; MORALES-ALONSO, G. Closing gap between new development and voice of customer. Economics and Business Letters, [S. l.], v. 9, n. 4, p. 279-288, 2020. DOI: 10.17811/ebl.9.4.2020.279-288. Disponível em: https://reunido.uniovi.es/index.php/EBL/article/view/14769. Acesso em: 6 aug. 2021.