Arranz Val, Pablo, Julio César Puche Regaliza, and Paula Antón Maraña. “Quality in Organizations: Its Capacity for Transformation to Create Sustainable Value”. Economics and Business Letters 9, no. 4 (December 23, 2020): 306–316. Accessed April 29, 2024. https://reunido.uniovi.es/index.php/EBL/article/view/14418.