Abstract
Research on job satisfaction has a long tradition in Spain (Meliá & Peiró, 1989). Determining factors, causes and antecedents of job satisfaction have been examined on specific professional sectors (Zurriaga, Bravo y Peiró, 1990). This study examines the level of job satisfaction of 366 bank clerks employed in a branch placed in the Balearic Islands. It also examines the relationships between, on the one hand, the characteristics of particular jobs and task and, on the other, job satisfaction in relation to supervision, age, salary and qualifications. Results indicate that the most important factors determining the subordinates' job satisfaction were linked to the branch manager 's assumption of the role, their esteem, mobility, representation and tolerance towards uncertainty. On the contrary, the level of job satisfaction was positively related to psychological well-being, personal satisfaction and geographical setting (island size).
