Abstract
Quality evaluation in physical activity programs. Sports and related activities contribute to the improvement of the economy of our country. Therefore, sport's organizations try to improve the customer's satisfaction. This improvement requires an efficacious and efficient management of the physical activity programs. Concretely, they should be evaluated as social intervention programs. With the aim of facilitate this kind of evaluation in sport enterprises we have designed an instrument reliable, valid and easy to understand but having the necessary methodological requirements. This tool has a parsimonious factorial structure and acceptable adjustment as to be used when an evaluation of the quality of the municipal sports services is required. In this way we would like to promote the utilization of evaluation strategies that are useful for the professional practice and easy to use. The final purpose is to achieve, after subsequent research, an improvement of the quality of the sport services in our province.
