Abstract
The rapid in extending the use of computer programmes in
administrative procedures to speed up their procedures and decisions requires
differentiating the categories of automation and certain “artificial intelligence”,
with the aim of reflecting on their possible use in the various manifestations of
the management of public interests. After offering some regulatory guidelines,
the author analyses the specific conflict that is being discussed before the Courts
of Justice, the information in the source code of the “Bosco” programme, which
establishes the recognition of a term social voucher for certain consumers.