Keywords
Healthcare services
Disruptive technologies
Big Data
Artificial intelligence Salud digital
Servicios sanitarios
Tecnologías disruptivas
Big Data
Inteligencia artificial
How to Cite
Abstract
Covid-19 has been a turning point in the provision of health services. Faced with a reality that presented unexpected difficulties, the provision of care by telephone, electronically and digitally has been presented as a realistic option that has made it possible to attend to the population, but not without overcoming many difficulties. But what this reality has done is to intensify a line of strategy that had already been articulated at the international, supra-state and national levels. This turning point has been accentuated by the emergence of new technological tools (big data, algorithms, artificial intelligence, and so on), which make it clear that the new conception of health services is being and will be digital. And it will be useful because the possibilities presented by this option are essential, but we must also face up to the risks, guaranteeing the population's freedom of choice and the effectiveness of healthcare, which must be of quality, accessible and culturally and ethically adapted.